Privacy notice

This notice explains what personal data Remiux receives through this website and its contact channels. It also says what we use it for and how you can exercise your rights.

Who is responsible

REMIUX LLC, 19830 SW 115 Ave, Miami, FL 33157, United States, is responsible for your data. Contact: sales@remiux.com.

What data we receive

• WhatsApp: your phone number, your profile name, and the messages you send us.
• Email: your address and what you write to sales@remiux.com.
• Booking a call: the details the booking tool asks for, such as your name, your email address, and the time you choose. That tool also shows you its own privacy notice.
• Server records: the IP address, date and time, requested page, and browser of each visit. We use them only to keep the website secure and working.
• Visit statistics: this website uses no analytics, advertising, or tracking tools.

What we use it for

To reply to your inquiry and arrange the calls you ask for, and to protect the website against misuse. We do this because you ask us to when you write, as a step before a possible agreement, and because of our legitimate interest in answering the inquiries we receive and keeping the website secure. We do not use your data for marketing unless you ask us to, and we do not sell it or share it for advertising; only the providers listed below receive it, to provide the service.

Who receives it

Providers that process the data on our behalf: our email provider, the provider of the server that hosts the website and, if you book a call, the booking tool. WhatsApp is a service of Meta, which processes the messages under its own terms and privacy notice.

Where it is processed

Remiux is in the United States and your data is processed there. If you write to us from the European Union, the United Kingdom, or another country, your data travels to the United States. When a provider processes it for us, we use the safeguards it offers for those transfers, such as the European Commission’s standard contractual clauses or the EU-U.S. Data Privacy Framework.

How long we keep it

We keep messages, chats, and bookings while we handle your inquiry and for up to two years after the last contact, unless you ask us to delete them sooner. Server records are deleted within 30 days at most. If an inquiry becomes a project, its data passes to that relationship.

Your rights

You can ask us for access to your data, to correct or delete it, to restrict or stop using it, and to receive it in a format you can take elsewhere. Write to sales@remiux.com from the address you used, or tell us how you contacted us. We reply within one month at most. If you are in the European Union or the United Kingdom, you can also complain to the data protection authority of your country.

Sensitive information

Please do not send us sensitive personal information, such as health or financial details. If you do, we use it only to reply to you and delete it as soon as it is no longer needed.

Cookies and your device

This website does not store cookies or other data on your device. Choosing a language changes the page address; nothing is saved on your device. If you open WhatsApp or the booking tool, those services may use their own cookies.

Because this website does not track you or use tracking tools, there is nothing for «Do Not Track» or Global Privacy Control signals to turn off: we treat every visit the same.

Changes to this notice

When this notice changes, we publish the new version here with its date. It has the same content in English and Spanish.